The second-hand marketplace Users Share Displeasure About Sizing Updates
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
This online marketplace has updated its measurement guidelines for female and kids' apparel without notifying every member regarding the update.
Social Media Response
Countless users and merchants have taken to social media claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.
Vinted explained the revised method more closely matches comparable marketplaces.
They have suggested members to examine their items and adjust the sizing manually where appropriate, resulting in member annoyance.
Size Classification Modifications
Before the change, the sizes had both one number and one letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was formerly size 12 but now shows as UK 16-18.
Shopper Stories
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
Another shopper, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she explained.
Service Background
The app has more than 100 million members, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: last year, Vinted reversed a change to its shipping options following member complaints.
